Hotel Kay Adults Only Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Calle 2 Norte, Entre 5A Avenida Y Zfm, Playa del Carmen, Mexico

Hotel Kay Adults Only, a 4-star adults-only retreat in Centro, features a rooftop terrace bar with Caribbean Sea views and a hot tub. The property provides 24-hour front desk service, luggage storage, and safety deposit boxes.

Rooms With Sea Views

Bright, functional rooms at Hotel Kay feature private balconies with partial sea views, flat-screen cable TVs, and safes. Select units include seating areas, while junior suites offer terraces with full sea views.

Rooftop Breakfast Experience

The rooftop terrace serves complimentary continental breakfast with panoramic Caribbean Sea views.

Beach and Relaxation

Hotel Kay Adults Only maintains a solarium and hot tub for guest relaxation. Beach chairs and towels are provided for seaside comfort.

Prime Location Access

The property stands 0 miles from 5th Avenue's shops, restaurants, and bars. A 2-minute walk reaches the Cozumel Island ferry terminal.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

4 persons

260 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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King Room

Max:

2 persons

260 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Balcony

room details

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Junior Suite

Max:

2 persons

530 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen2700 ft

Airports

Aeropuerto de Playa del Carmen (PCM)2700 ft

Cancun (CUN) 35.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Baggage storage
Fire extinguishers
Key access

Services

Housekeeping
Tours/Ticket assistance

Spa & Leisure

Beach access

Room features

Air conditioning
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle 2 Norte, Entre 5A Avenida Y Zfm, Playa del Carmen, Mexico

Map view

Calle 2 Norte, Entre 5A Avenida Y Zfm, Playa del Carmen, Mexico

City landmarks

Mall

Quinta Alegria Shopping Mall

3200 ft

Zona Arqueologica Playa del Carmen

2300 ft

Night club

Coco Bongo

2500 ft

Museums

3D Museum of Wonders

3200 ft

Church

Nuestra Senora del Carmen Catholic Church

3200 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2700 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

3000 ft

Beach

Playacar

3700 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3300 ft

Gallery

Riviera Art Gallery

3300 ft

Aquarium

Aquarium Beach

2500 ft

Gallery

La Galeria de Playa Art Gallery

4100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

4100 ft

Beach

Kool Beach Club

1.0 mi

Beach

Mamita's Beach Club

1.2 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1800 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1200 ft

Av. Benito Juárez

Los Fundadores Park

900 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

400 ft

5ta Avenida

Galeria de Arte 5ta Avenida

300 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

500 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1000 ft

Spa Center

Ferry Cozumel

600 ft

Beach

INTI Beach

700 ft

Mall

Paseo del Carmen Shopping Mall

1000 ft

Night club

Club 01

1200 ft

Av Benito Juárez 251

Portal Maya

1000 ft

15 Avenida Nte

Parque, Portal Maya

1100 ft

Casinos

Grand Riviera Casino

1900 ft

Shopping Area

Centro Playa del Carmen

500 ft

Restaurants

Carboncitos

700 ft

4th Street Between 5th and 10th Avenues

Pez Vela

300 ft

3 Calle Quinta Avenida

Karen's Restaurant

400 ft

5ta. Avenida Between Streets 2 & 4 North

Gallo's Pizza & Pasta

300 ft

5ta Avenida Con Calle 2

La Frontera Restaurante & Bar

500 ft

Calle Quinta Avenida

Mexico Loco

800 ft

Avenida Juarez Local 1-A

Las Pinatas

900 ft

Calle juarez x 15 avenida norte

Sushi "n" Raw Bar

1000 ft

1a Avenida Esquina Calle 26

El Camaron Playero

1000 ft

Avenida 1 y calle 26

Reviews and Ratings

Feedback from previous guests about their experience.

76%

enjoyed the hotel and would happily return

7.6/10

Very good

Rooms

5.4

Location

8.6

Service

6.0

Dining

5.2

Harold

United States of America, January 2025

5.2/10

I had a mixed experience at Hotel Kay. The location right on the beach is absolutely perfect, making it easy to explore nearby shops and restaurants. However, the breakfast was quite basic, and while some staff were friendly, I encountered inconsistencies in service. Overall, it served as a decent stay for my adventures in the area. 😊

Rooms

6.0

The room was clean and spacious, with a comfortable bed and working AC. However, I noticed the bathroom needed some maintenance, as the towels were worn and the bathroom had a musty smell in some areas.

Service

7.0

Staff were generally polite and helpful, though some were not fluent in English which occasionally led to misunderstandings. I did appreciate the attentiveness of waiters like Juanito and Miguel for beach service.

Location

9.0

The hotel has an amazing location right on the beach and is just a short stroll to Quinta Avenida, which was perfect for shopping and dining. It's also close to the bus station and ferry pier for trips to Cozumel.

Dining

5.0

Breakfast was quite basic; while it was sufficient, I wouldn't expect anything more than simple fare. I enjoyed the service, but the food quality leaves room for improvement.

Facilities

5.0

While the hotel has good basic amenities, I noticed some areas in need of repair, such as the balcony door lock and maintenance in the bathroom. The ongoing construction of the rooftop area was a bit disappointing as well.

Ellen

United States of America, December 2024

6.8/10

I had a pretty mixed experience at Hotel Kay Adults Only. The location was amazing, positioned perfectly between 5th Avenue and the beach, but the amenities left a lot to be desired. The room was clean and quite spacious, but the breakfast was disappointing and the service felt a bit lackluster at times.

Rooms

6.0

The room I stayed in was clean and spacious with a comfortable bed, which was a pleasant surprise considering the hotel's overall dated appearance. However, I only had one towel, and some facilities felt a bit neglected.

Service

5.0

While the staff were friendly and helpful, their assistance was somewhat limited by hotel rules. I appreciated the feeling of security, but interactions could have been warmer.

Location

9.0

The location is absolutely unbeatable! Just steps away from the beach and right near bustling 5th Avenue, making it easy to enjoy Playa del Carmen's attractions.

Dining

5.0

I found the breakfast to be lacking, not really meeting my expectations at all. I wouldn't count on it to start my day off on the right note.

Facilities

5.0

The hotel could really use some modernization. While I enjoyed having access to the beach, some areas felt rundown and not well-maintained.

Ann

United States of America, December 2024

6.6/10

I recently stayed at Hotel Kay and while it offers a fantastic location right by the beach, I was disappointed with the overall condition of the hotel. The room had a musty smell and the linens were in poor condition, which detracted from my experience. Breakfast was basic, and the lack of a fridge in the room was inconvenient. Overall, it's a mixed bag and I wish it could reach its potential as a great hotel! 🌴😞

Rooms

5.0

The room was spacious but had a musty smell and the linens were not in good shape.

Service

6.0

The staff was polite and helpful, making my stay a bit more enjoyable.

Location

8.0

Perfectly located just steps from the beach and close to Fifth Avenue.

Dining

5.0

Breakfast was basic, consisting mainly of toast and coffee, lacking variety.

Facilities

5.0

Needed modernizing, and some amenities like a fridge were missing.

Drew

United States of America, December 2024

5.2/10

I enjoyed the convenient beach location and the stunning views. though I found the hotel lacking in maintenance and cleanliness. The staff was friendly, but the amenities fell short of expectations. Overall, it was an okay stay, but I wouldn't consider it a true 4-star experience.

Rooms

5.0

The room was large with an amazing view of the beach, but I did encounter issues like a musty smell and signs of wear. Notably, the bathroom needed work, which impacted my overall comfort.

Service

6.0

The front desk staff were polite and helpful, but I found some aspects of service lacking, especially given the overall condition of the hotel.

Location

8.0

The location is excellent, right on the beach and close to key areas like the bus station and shops on 5th avenue.

Dining

6.0

Breakfast was basic, which was sufficient for me, but it wasn't impressive. I appreciated the service from the waitstaff, who were attentive and friendly.

Facilities

5.0

The hotel lacks certain facilities, such as an elevator and a well-maintained lobby. The beach chairs seemed to be a must-pay feature, which was disappointing.

John

United States of America, October 2024

7.0/10

My stay at Hotel Kay was a mixed bag. The location is absolutely perfect—right on the beach and just a short walk from Quinta Avenida. However, the cleanliness and state of the room left much to be desired. I appreciated the friendly staff, but I felt the facilities could use significant updates. Overall, it was a decent base for my adventures, but not a luxury retreat. 🌴🏨

Rooms

5.0

The room was spacious, but it had a musty smell and stains on the curtains. The bathroom needed better maintenance as well.

Service

6.0

The front desk staff were polite and helpful, but there were instances of miscommunication about hotel policies.

Location

9.0

Location is fantastic, just steps from the beach and close to restaurants and shops.

Dining

5.0

Breakfast was basic and not very satisfying, but it was serviceable enough for what I needed.

Facilities

5.0

The hotel needs cosmetic upgrades and better housekeeping to ensure a more pleasant stay.

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